Privacy Policy
Last updated: January 2026
1. Who We Are
This website is owned and run by velvetdell.com. Our address is 186 Thornbury Lane, Fairbridge, FB2 4QR, United Kingdom.
We act as the data controller for all personal data collected through this site. If you have questions about your data, contact us at support@velvetdell.com.
2. What Data We Collect
We may collect the following data when you use our site:
- Contact details: name, email address, phone number (only when you submit a form)
- Usage data: pages visited, time spent, browser type, device type
- Cookie data: preferences, session info, analytics identifiers
- Game data: game progress, scores, and achievements stored locally on your device
We do not collect financial data. No real money is used on this site.
3. How We Collect Data
We collect data in these ways:
- When you fill in and submit our contact form
- When you browse our site (through cookies and analytics tools)
- When you interact with our game (stored locally via your browser)
We do not collect personal data without your knowledge. All form submissions require your explicit consent.
4. Why We Use Your Data
We use your data for these reasons:
- To respond to your enquiries
- To improve our website and game
- To understand how visitors use our site
- To meet our legal duties
Our legal basis for processing is your consent (Article 6(1)(a) GDPR) and our legitimate interest in running and improving our service (Article 6(1)(f) GDPR).
5. Cookies
We use cookies on this site. Cookies are small text files stored on your device.
Essential Cookies
These are needed for the site to work properly. They handle things like age verification and cookie consent. You cannot opt out of these.
Analytics Cookies
These help us understand how visitors use our site. They collect data like page views and time on site. You can opt out of these via our cookie banner.
Functional Cookies
These remember your choices, like sound settings and game progress. You can opt out of these via our cookie banner.
You can manage cookies at any time through your browser settings. Blocking all cookies may affect how the site works.
6. Data Sharing
We do not sell your personal data to anyone. We may share data with:
- Service providers who help us run the site (hosting, analytics)
- Law enforcement, if required by law
All service providers are bound by data processing agreements.
7. Data Retention
We keep your contact form data for up to 24 months. After that, we delete it.
Analytics data is kept for up to 14 months.
Game data stored in your browser stays until you clear it.
8. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct any wrong data
- Delete your data
- Restrict how we process your data
- Port your data to another service
- Object to processing
- Withdraw consent at any time
To use any of these rights, email support@velvetdell.com. We will respond within 30 days.
You also have the right to complain to the Information Commissioner's Office (ICO) in the UK.
9. Data Security
We take steps to protect your data. These include encrypted connections (HTTPS), secure servers, and limited access to personal data.
No system is 100% secure. We do our best to protect your data but cannot guarantee complete safety.
10. Children's Privacy
This site is for people aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a child has given us their data, contact us and we will delete it.
11. Changes to This Policy
We may update this policy from time to time. We will post the new version on this page with the updated date.
12. Contact Us
If you have questions about this policy or your data:
- Email: support@velvetdell.com
- Address: 186 Thornbury Lane, Fairbridge, FB2 4QR, United Kingdom
All rights reserved © 2026 velvetdell.com
This website is owned by velvetdell.com company. velvetdell.com company address is specified in the first section.